Sector expertise · Airport Travel Retail

Operating in an airport environment, from approval to day-to-day management.

Airport security, customs compliance, operator approval, quality procedures: SRA Consulting is the single point of contact who masters your outlet’s entire regulatory framework — and manages it over time.

SecurityProgramme, badges, checks
CustomsSales counter file and authorisation
One contactFor the whole regulatory scope
SRA PortalAutonomous, auditable management
The challenge

An environment under heavy regulatory constraints.

Opening or running an outlet, or operating in an airport, means handling several layers of requirements at once. Requirements that are:

01Specific to each airport
02Evolving with the competent authorities
03A condition for access to the customs-controlled area
04Binding on the outlet’s entire organisation

The problem is not that these obligations exist, but the lack of a single contact who masters the whole framework and can manage it over time.

End-to-end support

The full compliance cycle of your outlet.

Not one-off assistance: support scaled to your organisation’s maturity and the airport’s requirements.

Step 1

Qualification

Analysis of your project and the airport, then preparation of regulatory files: approval, activity authorisation, customs file.

Step 2

Structuring

Drafting the security programme, setting up the system and operational procedures, tailored to your outlet.

Step 3

Ongoing management

Operational follow-up via the SRA Portal: deadlines, badges, checks and procedures, for autonomous, auditable compliance.

On either track, or both: Airport security Customs compliance
Our specific services

Three areas of expertise, one point of contact.

Operational security management

Setting up and continuously monitoring the security system: badge-holder register, periodic checks, procedure traceability. Supported by the SRA Portal for autonomous, real-time auditable management.

Security and Quality Assurance Programme (PSAQ)

Drafting, structuring and updating the PSAQ in line with airport authority requirements. The core document of the operator approval: security, quality and operational procedures.

Customs file & sales counter authorisation

Preparing the sales counter (CDV) file and submitting it to customs. Direct coordination with the customs administration to secure operator access to the customs-controlled area.

SRA Portal dashboard: documents, notifications and airport security tracking
Audit-readyat all times
Day-to-day management

Your compliance, visible at a glance.

After approval, the SRA Portal takes over: your teams manage security autonomously, and every action remains traceable.

  • Security programmes by airportVersions, validity and review deadlines.
  • Badge and training trackingAutomatic alerts before every deadline.
  • Tailored digital proceduresQR code access and smartphone validation.
  • Incident reporting and trackingImmediate alert to the security officer.
Field knowledge

Regulatory expertise that few firms can offer.

French airports

Knowledge of the specific requirements of each airport.

Customs services

Established relationships with the competent customs services.

Regulatory files

Experience in drafting and submitting files to the authorities.

A dedicated tool

The SRA Portal, designed for operational follow-up after approval.

Challenges and results

The situations we handle, what it changes.

Challenges addressed

→
Opening an outlet or starting an activity at an airport
→
Bringing an existing operator into compliance
→
Renewing or updating a PSAQ
→
Security follow-up without a dedicated in-house resource
→
Preparing or regularising a customs file

What it changes for the operator

✓
Approval or activity authorisation obtained or maintained without avoidable delay
✓
A structured, traceable and auditable security system
✓
Up-to-date, operational regulatory documentation
✓
Greater autonomy thanks to a dedicated management tool
✓
A single point of contact for the entire regulatory scope
Support connected to our other levers

A controlled operational foundation, not a constraint handled in a rush.

Next step

An airport project? Let’s talk.

Before acting, we take the time to understand your situation, your airport and your real obligations.

Exploratory call – no commitment